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Hallmark Luxury Care Homes

Bringing wearable tech to care homes

Hallmark Luxury Care Homes tackles dehydration challenges with myRipple.

A drive to innovate requires huge amounts of courage and foresight, and the ability to get all the different stakeholders onboard, and excited with your vision and the difference it could make.

Avnish Goyal

Chair, Hallmark Luxury Care Homes

Hallmark logo

A family-owned business operating since 1997, Hallmark Luxury Care Homes has 24 care homes across the UK. Involved in all aspects of developing and running care homes – from design and build through to day-to-day management – Hallmark’s ambition is to create spaces that provide residents with exceptional experiences.

myripple logo

In 2015 Dr Rod Lane was developing a new device for treating paralysis when he noticed that the measurements recorded were affected by meal times. This led to the development of Ripple, a wearable device that measures nutrition, activity and hydration. myRipple believes that maintaining a healthy balance between these three elements directly impacts a person’s wellbeing and happiness.

Callaborating to innovate

One of the ways in which Hallmark strives to fulfil its ambition is by collaborating with start-ups to develop innovative solutions to the challenges facing care homes. It recently partnered with myRipple to reduce the chances of residents becoming dehydrated.

Hallmark’s Chair Avnish Goyal explains: “We pride ourselves on our culture of innovation and willingness to do things differently, underpinned by our vision to be a leading provider of high-quality, relationship centred care.” Avnish says a desire to be ‘fit for the future,’ involves asking challenging questions, such as: What might the future look like? How far do we go? And, how do we justify the investment?

As an example of investment in innovation and creativity, Hallmark recently took part in the Barclays Eagle Labs Corporate Connections challenge. This programme helps larger organisations solve real business challenges faster by enabling them to collaborate with and harness start-ups’ agile solutions. For this particular challenge, Hallmark was exploring ways to measure and monitor their residents’ hydration levels, to reduce the chances of dehydration – a common concern in many care homes.

We're very proud of all the work we do with Barclays. Other projects we’ve worked on together include brainstorming ways to improve the retention of nurses and care workers. I’ve also worked closely with the Corporate Banking team to bring together thought leaders from across the care sector to collaborate.

Avnish Goyal

Chair, Hallmark Luxury Care Homes

Measuring hydration with technology

The Barclays Eagle Labs team helped Hallmark to review the ideas pitched by 32 companies. Although Hallmark spoke to several of these companies to better understand their offerings, it was most excited by myRipple’s solution. This is a wearable, non-invasive sensor that measures nutrient response, including blood sugars, lactate levels and hydration, as they happen and without outside input. The continuous real-time data shows how residents’ bodies use food and drink – and relates this to exercise, activity and sleep. myRipple and Hallmark Care Homes have conducted successful testing and proof of concept, demonstrating that the technology can track hydration trends among care home residents over an extended period.

We realised our product was an excellent fit for the problem Hallmark was trying to solve. Of course, it would have been much harder for us to work with Hallmark without Barclays Eagle Labs facilitating the collaboration.

Dr Rod Lane

CEO, myRipple

How Barclays can help

Barclays Eagle Labs is an entrepreneurial network that supports and connects ambitious startups and scaleups, and helps businesses to innovate and grow. Through its Corporate Connections programme, Eagle Labs is also supporting corporates to tackle more of the challenges they face, beyond those linked to their day-to-day transactional banking.

We always try to bring together as many of Barclays’ different solutions as possible to support our clients, and this example of Hallmark and myRipple working together because of the Eagle Labs programme demonstrates our ability to do this.

Steve Fergus

Head of Healthcare, Barclays Corporate Banking

By facilitating conversations and connections between larger businesses and startups from our Eagle Labs network and beyond, we give corporates access to a variety of talent, expertise and innovative ideas, enabling them to find faster solutions to their challenges.

Jennifer Estherby

Head of Barclays Eagle Labs Life Sciences & Healthtech

Speak to your Relationship Director or contact Eagle Labs to find out more about out how Barclays is empowering innovation in life sciences and healthcare.

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