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Cookie policy

We use cookies and similar technologies on this website

What are cookies and how do we use them?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites - or visit websites that use the same cookies - they recognise these cookies and therefore your browsing device.

Like most banks, we use cookies to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. They can also help ensure that ads you see online are more relevant to you and your interests. We also use similar technologies such as pixel tags and JavaScript to undertake these tasks.

If you visit our website we deploy these technologies to provide an online service more suited to the device you connect from, as well as to prevent and detect fraud, keeping you secure. When you visit our website from any device (mobile, tablet or PC), we collect information about your use of this site, such as information about the device or browser you use to access the site (including device type, operating system, screen resolution etc.), the way you interact with this site, and the IP address your device connects from.

We use cookies to:

  • Ensure your security and privacy when in our secure sites
  • Temporarily store input information in our calculators, tools, illustrations and demonstrations
  • Provide you with ads that are more relevant to you and your interests, and improve our targeting and enhance your journey through our sites and partner sites
  • Improve our understanding of how you navigate through our sites so we can identify improvements
  • Evaluate our sites' advertising and promotional effectiveness (we own the anonymous data collected and don't share it with anyone); and
  • We use both our own (first-party) and partner companies' (third-party) cookies to support these activities

The type of cookie used on this website can be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories: Strictly Necessary, Performance, Functionality & Profile and Targeting.

Strictly Necessary Cookies

These cookies are essential, as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you've asked for (such as access to secure areas) can't be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet. This category cannot be disabled.

Performance Cookies

In most cases the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our online services. In limited cases for online banking issues these cookies enable us to identify specific issues you may have had. These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Functionality & Profile Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, they can be used to remember changes you've made to video player settings that you can customise. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

Targeting Cookies

These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers and platforms on which we advertise. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

To find out more about the cookies in each category, read the full list of cookies used on our websites.

Setting your cookie preferences

You can customise your cookie preference at any time. Click below to set or update your preferences.

What happens to cookies that have been downloaded in the past?

If you've disabled one or more cookie categories, we may still use information collected from existing cookies, but we'll stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.

Cookies in emails

In addition to the cookies we use on this website, Barclays also uses cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. Further details of our use of cookies in emails (including how you can disable them) are set out on our Cookies in emails page.

More information about cookies

Internet Advertising Bureau:

All About Cookies^

International Chamber of Commerce United Kingdom:

Guide to Online Advertising and Privacy^

Download ICC UK cookie guide (PDF 316KB)